FTM Industries /// Full Throttle Mayhem


	Your shopping experience at FTM Industries is backed by a commitment from FTM Industries to value our customers' purchasing decisions. We strive to ensure every customer receives the right product to suit their individual needs. Sometimes, for a variety of reasons, a purchase may not meet those needs and may require an exchange or refund. We will gladly accept your returned merchandise under the following criteria: 1. All returns must be pre-authorized by FTM Industries. 2. All returns must be received by the FTM Industries within 60 days of the original purchase date (refer to your invoice for the original purchase date). 3. All returned merchandise must be in new and unused condition, and in the manufacturer's original package or box. Returned items must be in original packaging and shipped in a separate shipping container. For example: Helmets must be right-side-up in the manufacturer's box, and this box must be placed in a generic corrugated cardboard box with a padding element such as styrofoam peanuts or packing paper; exception: shipping containers where the product was originally shipped to you in its original display box as the shipping container, such as an over-sized item that requires assembly. Packages and boxes returned to FTM Industries not meeting the above described criteria will be refused. Note: Helmets must be placed in their protective cover/bag before placing in their respective box to avoid damage to the helmet finish (i.e., scuffing). Helmets not returned in their respective protective cover/bag before boxing may not be accepted by FTM Industries, and may be returned to the sender without further processing. 4. All manufacturer printed materials originally sent with your purchased item must accompany the returned merchandise. 5. All returned merchandise must be shipped with the FTM Industries issued Return Authorization (RA) number clearly marked on the exterior of shipping carton / envelope. 6. Closeout and/or Special Order items will not be accepted for exchange or return. Please follow the above mentioned criteria as returns received not meeting the criteria above will be ineligible for credit or exchange and will be returned to the sender. Shipping fees on returned merchandise are responsibility of the customer. Original shipping costs are not refundable. Exchanges are subject to product availability. For further information, please contact FTM Industries at customer@ftmndustries.com, or by calling (866)-616-9296, Monday through Friday, between the hours of 7:00a.m. and 6:00p.m. (PST).
Thank You, FTM Clothing